Is this watch waterproof?
Can wear when wash hand without hot water. Can’t take shower, bath, swim etc. In order to protect wood craft product, you’d better avoid water on the watch.
Do you accept customized order?
Yes, logo position: dial, case back, buckle, box. Please buy watch and LOGO together when you place the orders.
Logo time: 1-4 businesses days
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, excellent product. My sister was happy.
Everything ok. Thank you very much for the speed!
Beautiful
Shipping is really fast, packing well even pig a surprised. Women rhinestone watch with is a hobby thus saw use a watch but, product quality and expensive watch love compared to absolute military-does. Price wrapped big forward is larger, balsa wood is using a supremely lightweight and comfortable to wear it meanwhile the surprised. Factory stock, not directly making was felt in that house.. Shortcomings is watch the design is too pleased with different clothes and-dimension of the force for the degree.
love BoBo Bird the quality is amazing, service excellent and good shipping options. I always buy my husband gifts from here love them!
Excellent watch, bring everything you need to adjust to the size required. The shipment was very fast, 20 days to arrive in Mexico.
The watch is very stylish, weightless, the quality is excellent, the coloring is individual. Ordered with a friend the same. Very satisfied!
Absolutely wonderful watches, more beautiful than in the picture. Lovely box, can be a great gift. Very light, for the summer is just wonderful. The store put the tool to reduce the size of the bracelet, I already used it, it's easy. The new design lock is very convenient. The same is used for autumn expensive watches. Shipping fast. Recommend!!!
The watch is super, thank you!!!!!!