Notice: The watch is made from natural bamboo/wood and is wrapped by hand, so it may
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks to the store! The order came for two weeks in volgograd. The watch is excellent, very convenient device for reducing the bracelet, figured out without problems. Thank you for the gift in the form of beads. Once again, thank you very much to the seller. Watch super!
Delivery to altai territory 1 month. Tracking all the way. The packaging is very good, in a regular box, which is in another dense box. In the kit, the device for removing unnecessary links of the strap of the same company. The clock is almost weightless. They look pretty pretty. The only but-strap is quite small, on a plump hand may not fit. The length of the inner circumference is 20 cm. Ordered for 209 rubles together with delivery. I wish all successful purchases.
accurate and beautiful design. thanks
I order the 2nd time, there are no complaints. Credit! 5 stars. the package wants better. the picture shows that the cardboard is deformed, the dolls are clearly not enough. the trader has something to work on.
The clock is gorgeous. Perfectly processed wood. Smooth and gentle. Very strong clasp. The date and time setting mechanism is firmly fixed. Glass without scratches. Even the roman figure 4 looks wrong, but funny. In the kit in addition to the clock was a pleasant surprise. Multicolored beads. And the mechanism of adjusting the length of the strap. Pillow and cardboard keychain from the manufacturer. The parcel is delivered in 20 days. The photo near the dial is pasted film. It is not a defect and not chipped. Until i want to shoot))))
Product as described, very beautiful, great workmanship, Excellent store. Fast delivery.
Beautiful watch. It works perfectly, very responsible and reliable store
The watch is light, pleasant for the skin of the hand, but the glass has lost on the second day, i'm afraid to wear it so as not to damage the hands. Again without hours.
Beautiful watch, just like in the description, in the amur region drove 20 days. I'm very happy! Thank you store!
J'adore! Original, ultra légère. Très nice effet. Goods