We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень круто! Все абсолютно как на картинке - коробочка, кожа, дерево, ккая-то эко-подушечка. Буду еще заказывать!
Really fast!!! The image is a little bit smooth, but ok! Great deal!!!
Часы пришли в течение месяца. Всем довольна. Очень легкие. Качество хорошее.
Thank you very much good I will buy again soon
Arived fast. Top quality watches like all BOBO BIRD ones. Can only recommend!
Je suis très satisfaite, bel emballage, montre super légère et très bien faite.
Большое спасибо! Часы отличные! качественные, тихие, красивые и очень удобные! Пришли очень быстро, продавца советую однозначно!
piękny zegarek, duża tarcza. dostawa do Polski 4 tygodnie.
Шикарные часы, но не на крупное запястье . Парень смог застегнул на последнюю. Доставка очень быстрая.
очень быстро советую
Super quality !!! love them !
Die Ware ist Ausgezeichnet, der Versand hat zwar über die Vorgegebene Zeit gedauert, aber da kann ja der Verkäufer nicht dafür. Wenn man keine Versandkosten zahlen möchte dann ist das halt so. Der Verkäufer hat mir sogar nach Reklamation das die Ware nicht angekommen ist eine Neue los geschickt. Total Top und sehr guter Verkäufer!
produit conforme excellente qualité
I have ordered a pair for me and a girl. looks nice
Quality is good, surface finish OK, good tracking by store, recomended
Часы аккуратные, лёгкие. На руке смотрятся стильно. Ремешек мягкий, приятен при соприкосновении с кожей. Товар рекомендую.
Доставка 15 дней. Часы классные. Спасибо за подарок ! ))
Стильно, быстро, недорого
very good quality and super beautiful...I'm very pleased
Very good
Очень быстро пришли с сюрпризом от продовца. Отличное качество, все как в описании. Большое спасибо продовцу.
Все отлично! Спасибо за подарок
Отличные часы, очень понравились. упакованы хорошо, коробочка красивая, ремень мягкий, идут. пришли быстро, до Москвы за 13 дней. Советую продавца
The clock beautiful. Thank you for the gift. :) I wait for it the other watch the quick transport of my order.
One of my best purchases on ali! Pros: +unique design +good fit and finish +good materials used to craft it +lightweight +eco stuff :-) Cons: -it's not waterproof -seems to be fragile, you have to use it with a bit of care :) I think I'll buy another one, a girl's version this time :-)
watches are excellent. beautiful and nicely packaged. took just over 2months to reach South Africa. thanks.
Товар хороший. Все сделано аккуратно.Часы идут исправно.
Счастлива как слон! Отличные часы! Крупноваты на мою руку. Закажу вторые поменьше.
До Москвы шли месяц и неделю, трек отслеживался. Пришли в красивой коробке, с подушкой, инструкцией, маленьким рекламным "брелочком". Часы невесомые, качественные, рисунок очень красиво смотрится. Ремешок мягкий, приятный, правда за него довольно страшно, но, думаю, боятся нечего! Заказом полностью довольна, рекомендую продавца!