We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Nice wood watch!
Nice, very lightweight, added easy instruction how to shorten or lenghten the braslet (I didn't try to, because it was unnecesseraly for me), nively packed.
very nice and received in about 3weeks! happy. wearing for 3 weeks now
Very good quality and very nice watch, just like in the photo
The order is very satisfied, very light, the description fully corresponds.
Digal Duge schvidko. A year of yakysniy TA without a standard Chinese marriage. Well, that's bad news. Recommend.
В деревянной коробке пришло, на циферблате структура дерева проявлена, что мне не нравится. Пришли в Алматы быстро. В комплекте пазлы, снимать-одевать звенья. Смотрится как браслет
All good. 5 stars
Спасибо, очень оригинальные часы . Легкие на руке, приятные. Пришли в красивой коробке с приспособлением для увеличения или уменьшения звеньев браслета. И запасные звенья в комплекте есть тоже. Очень довольна. Стильно и красиво. Продавца рекомендую!
Приехали за 16 дней.Оригинальные. Минус-плохо заметны стрелки на темном фоне циферблата,особенно секундная,т.к. она полностью черная.
The clock is beautiful, came in a casket. Bracelet as a gift did not put. Of the pluses-original, brusochki from different breeds of wood. Arrows glow in the dark. Of the minuses personally for me buckle. First of all, it's heavy. I have other watches from this brand and there the buckle is small and they are very light. It's bulky here. My wrist is about 16 cm and I tried very long to fit the size under my hand. I had to remove the same number of bars, and on one side to do longer than it was, because the buckle on a thin wrist if you reduce the bracelet in the same amount and back to back-will crash into the side of the wrist and pumps the bracelet with a dial to the side. When reducing the bracelet, it is also uncomfortable that it is not unfastened to the end, you need to look at the direction where to pull out the carnations. So for me, the clasp of such a plan is uncomfortable. Initially, the bracelet is large, probably on the wrist 18-20 cm.
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Bell'orologio ad un ottimo prezzo - consegna in Italia dopo 30 giorni dall'acquisto!!!
Very liked, thank you!
Great watch :-) zamówiłam already another piece. Wholeheartedly recommend
Did not try this gift did not open until