We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing watch just love it
Заказ пришёл через 3 недели, упакован ч хорошую коробку, внутри - фирменная коробкас логотипом. в подарок положили какой-то аксессуар: то ли бусы, то ли четки, не очень понятно. Но все равно приятно. Ремешок довольно длинный, но его можно укоротить с помощью иголочки - она тоже есть в комплекте. Часики ходят точно.
хорошое качество и быстрая доставка.
Доставка 16 дней , упакован отлично , качество самих часиков отличное , картонная подарочная упаковка , всё красиво и радует глаз , думала что будет деревянная коробочка но её нужно было докупать отдельно , положили к часиком подарок , спасибо очень приятно получать такие посылки , быстрая доставка , супер упаковка я всем давольно , спасибо большое )
שעון מאוד יפה ומאוד קל. אני אוהב אותו! משלוח מהיר מגיע עם כלי לשינוי גודל הצמיד ומתנה . ממליץ על המוכר .
Часы пришли за 11 дней . Подарок обрадовал. Всё отлично
Recibido en 16 días. La esfera es un poco grande, aunque es como me gustan los relojes. Viene con un collar de regalo y de una herramienta para quitar eslabones. Pesa poquísimo y a la espera de comprobar su funcionamiento, solo puedo decir q es muy original!!
пришли очень быстро качество отличное спасибо большое продавцу .
comme décrit a recommander même que livraison a fait 2 mois au maroc
beautiful product and fast delivery. thanks
Como siempre buena calidad y buen producto,rápido envió gracias ok
превосходные часики!!!!!
perfecto. tal cómo la descripción. es un bonito reloj, la madera es de buena calidad y esta bien terminado. solo un poco de dificultad para ajustar el tamaño de la correa. recomiendo
Absolutamente hermoso! Tal cual como aparece en la página! En tres días llego a mi casa, entrega súper rápido! Muy bien encalado, la caja preciosa, me dieron un regalo extra.
Excelente producto, igual a la descripción. Llegó a Santiago de Chile en 18 días! Gracias.
Muy contento con la compra, producto de muy buena calidad, lo recomiendo